SHIPPING & REFUNDS
We take all reasonable steps to ensure delivery within 3-5 working days after ordering.
*All UK parcels are dispatched using Royal Mail and orders below £25 within the UK incur a delivery fee of £2.95 (Standard Delivery).
*FREE DELIVERY on every order over £25
*Next Day Delivery can be arranged at an additional charge. Please call to arrange.
We cannot take responsibility for delays in delivery by Royal Mail which is outside of our control including industrial action, unexpected force majeure and subsequent disruption to the service. Also, please ensure you give the right address as we cannot be held responsible for non-delivery due to incorrect address.
We take extra care to ensure that our products are made to high quality standards. Our passion for nutritious food is more an obsession and its really important to us that yu are happy with Ruby & Grace Products.
If for any reason you are unhappy with your purchase, please email within fourteen days of you receiving your products to tell us and to arrange the cancellation of your order.